Last Updated: 21 February 2026
At The Baileys Studio, we are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (“POPIA”) of South Africa.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or make a purchase from us.
Business Name: The Baileys Studio
Email: thebaileysstudio@gmail.com
Location: Cape Town, South Africa
We are the “Responsible Party” as defined under POPIA.
2. What Personal Information We Collect
We may collect and process the following personal information:
- Information You Provide
- Billing and shipping address
- Any information you provide when contacting us
- Automatically Collected Information
- Browser and device information
- Cookies and analytics information
- We only collect personal information that is necessary for legitimate business purposes.
3. How We Use Your Information
We process your personal information to:
- Process and deliver your orders
- Communicate regarding purchases or enquiries
- Provide customer support
- Send marketing communications (only with your consent)
- Improve our website and product offerings
- Comply with legal and tax obligations
- Prevent fraud and ensure website security
We will never use your information for purposes unrelated to our business without your consent.
4. Lawful Basis for Processing (POPIA Compliance)
In terms of POPIA, we process your personal information:
- When necessary to perform a contract (e.g., fulfilling your order)
- To comply with legal obligations
- For legitimate business interests, provided your rights are not overridden
5. Sharing of Personal Information
- We do not sell or rent your personal information.
- We may share information with:
- Courier and shipping companies (to deliver your order)
- Payment processors (to complete transactions securely)
- Website hosting and IT service providers
- Accountants or legal advisors where required
- Government authorities if required by law
All third parties are required to respect the confidentiality of your information.
All payments are processed securely through trusted third-party payment gateways. We do not store your full credit or debit card details.
7. Data Storage and Security
We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, disclosure, or alteration.
Your personal information is stored only for as long as necessary to fulfil the purpose for which it was collected or as required by law.
Our website may use cookies to:
- Improve your browsing experience
- Remember items in your cart
- Analyse website traffic
- Support marketing efforts
You may disable cookies in your browser settings, although some features of the website may not function properly.
9. Your Rights Under POPIA
In terms of POPIA, you have the right to:
- Request access to your personal information
- Request correction or updating of your information
- Request deletion of your information (where legally permissible)
- Object to the processing of your personal information
- Withdraw consent for marketing communications
- Lodge a complaint with the Information Regulator of South Africa
To exercise any of these rights, please contact us at:
thebaileysstudio@gmail.com
If you believe your personal information has been processed unlawfully, you may lodge a complaint with:
The Information Regulator (South Africa)
Website: https://
www.inforegulator.org.za
Email: enquiries@inforegulator.org.za
We encourage you to contact us first so we can resolve any concerns.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
